Knowledge Center
Practical guidance from people who do the work.
Operational insight on interpreting and access, written by the coordinators and interpreters who handle these situations daily.
Preparedness
Why the best time to find an interpreting partner is before you need one
Vendor approval takes days. Interpreter requests arrive with hours of notice. Here is how that gap turns into a rescheduled appointment, and how to close it.
Read article Practical guidanceOn-site or VRI: choosing the right interpreting format
Video remote interpreting is fast and cost effective, and it is the wrong choice for certain assignments. A practical guide to telling the difference.
Read article Deaf cultureWorking with an ASL interpreter: what your staff should know
Small habits make interpreted conversations work better. A short briefing you can share with front-line staff.
Read article
No pressure. Just preparedness.
Prefer to talk it through?
Our coordinators answer questions about access and interpreting every day. Ask us anything.